All of the watches supplied by Optimus Watches are genuine. We source either direct from the manufacturing facilities or local official distributors. We do not sell replica watches. All of our watches come in their official packaging - exactly as you would get should you purchase from a high-street retailer. Brand new batteries, fitted by the manufacturer are included in all of our watches.
All watches come with a full, 2 year, international manufacturer’s warranty. When you purchase from Optimus Watches, you can be assured in the knowledge that your items is fully guaranteed against workmanship faults.
In event of a failure we encourage you to contact the manufacturer directly. Contact details are printed in the manufacturer's warranty booklet. We encourage you to read this booklet upon received of your watch as it usually contains advice on how best to look after your watch; ensuring it keeps accurate time and stays in good condition. Failure to read and adhere to the advice in the warranty booklet can invalidate your warranty.
Optimus Watches does not usually stamp the warranty cards, however your invoice acts as proof of purchase and all of the manufactures we deal with recognize our invoices as proof - we are able to provide a duplicate copy should you misplace yours.
In general, manufacturers’ warranties only covers the movement mechanism inside your watch. Batteries, bracelets, straps, lenses and crystals/stones are not usually covered under the manufacturers’ warranties.
We maintain a large stock of most of our items. Purchases will be shipped within 24 hours after receiving the payment.